For up to date trouble shooting tips and general questions, please check our Web site at http://www.arboretum.com
If any unexpected error messages come up during the course of installation, or if the Setup fails to install or serialize the Hyperprism plug-ins, immediately quit the Setup wizard, quit any other programs which may be running and Restart your computer.
Once restarted, run the Setup again and follow the preceding installation steps as directed. Also make sure you're using the correct Arboretum product serial number. Arboretum's Ray Gun and Hyperprism-DX are each sold separately, and each require their own unique serial numbers.
Hyperprism-DX Stereo effects (including the Pan, Auto Pan, Quasi Stereo, Stereo Dynamics, More Stereo and M-S Matrix) will have no effect on a mono sound file. These effects require stereo files when processing in Hyperprism-DX.
Your system isn't up to the preview/processing task. On Pentium computers 133 MHz is the benchmark for real time previewing in Ray Gun, 166 MHz is the benchmark for real time previewing with the HyperVerb. If your computer just isn't up to speed, you'll never get glitch-free previewing. If you have a fast enough machine and still get boggy preview try closing any other applications to free up system resources. Note that even if you're stuttering during preview, your final processed sound file (Apply command) should still sound fine.
Although some Hyperprism effects are meant to destroy your sound (such as the Sonic Decimator) other effects (such as the Filters) can create unintended distortion when adverse parameter settings are applied, or when too much gain is applied at the Faders. If a Filter is distorting, adjust the Q and Cut-off settings. Rapid effect parameter changes may also create clicking or distortion in some cases; the Smoothing parameter is used to manage this problem in many Hyperprism effects.
Ray Gun users can run into problems when applying too much attenuation to a noise reduction process. Try using more moderate settings if you've lost all the brightness or introduced new artifacts into your signal.
For Ray Gun's Noise Reduction processes, try putting your Threshold at plus or minus 3 dB, with -3 dB Attenuation, as a starting point. Ray Gun Pop/Click removal settings in the 50%-75% range seem to work best in most cases, settings around 100% tend to stutter or cut into target signal.
Finding the best "compromise" settings, where
you've taken out the most noise with the least impact on your original signal,
is the real trick in noise reduction work. Experiment, and let your ears
be your guide.
DirectX has a built-in degree of latency (lag time between screen action and the audible result).You may notice a half-second or more of lag between making a fader move and hearing the parameter change, under normal conditions. Faster machines may show some improvement. Beyond the "natural" latency, if you're working with very low sample rate material (files sampled at 8 or 11 kHz, for example) you will experience a much higher degree of latency than is normal with 44.1 or 48 material. You may witness slow responses to screen actions; alterations made to the effect settings may be heard several moments after the actual slider move.
If your effect changes don't sound very smooth, here's a few things to try:
Cubase VST (Windows): Make sure you're running Cubase version 3.502 or later. It fixes a number of problems and can be downloaded from: http://www.steinberg.de
Logic Audio (Windows): Logic Audio 3.5 or later is required for Hyperprism-DX. Note that effect Presets are not supported in Logic Audio 3.5.
[Last Chapter] [Table of Contents] [Next Chapter]